A sequential chatbot can seriously hamper your aspirations around providing a better CX

Chatbots at Work

Chatbots, today, have emerged as an extremely useful way to enhance, among other things, Customer Experience (CX) and increase the overall operational efficiency of organizations. They have the capability to support and scale business teams and provide the scope to automate a lot of manual processes of today.

But…

Anand Vatsya

Product Marketing @ WebEngage || Disciple of Human Psychology & a lifelong Chelsea fan.

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